Handling Difficult People
How to Recognize, Analyze, Approach, and Deal With Difficult PeopleeBook - 2011
Let's face it: Some people rub you the wrong way. It could be something they do, something they don't do--or you may not be able to put your finger on it. Handling Difficult People is an engaging, easy-to-read reference full of examples to aid you in dealing with the troublesome people in your life. With this practical guide, you'll develop the skills you need to handle anyone in any situation.and come out on top.
Publisher: [Cincinnati, Ohio] : F+W Media, 2011
Characteristics: data file 1 online resource
Call Number: eBook