Techniques to Confront, Challenge, and Resolve With Grace: Difficult Conversations Made PainlessBook - 2016
Focuses on equipping yourself to deal with difficult, tense conversations in a productive, calm manner.
Publisher: [North Charleston, South Carolina] : [CreateSpace Independent Publishing Platform], 
Characteristics: 128 pages ; 23 cm
Alternative Title: Conversation tactics (book 2) : techniques to confront, challenge, and resolve with grace: difficult conversations made painless
Call Number: 153.6 KIN