Social Media Marketing: Managing Online Customer Reviews

Social Media Marketing: Managing Online Customer Reviews

Website or Online Data - 2016
Rate this:
Customer reviews drive business. Learn the secrets to getting more positive customer reviews on Yelp, Google, and Facebook.
Reviews are the most trusted word-of-mouth marketing available. That is, customers tend to trust businesses with more reviews. But how do brick-and-mortar businesses get customers to give feedback online? Learn the secrets to getting positive reviews, managing customer feedback, and responding to reviews for your business. Martin Shervington walks you through the steps to increase your visibility by using customer review sites such as Google, Yelp, and Facebook. These tips will help you solidify a good reputation in both your store and online.
Publisher: Carpenteria, CA :, 2016
Copyright Date: ©2016
Characteristics: 1 online resource
Additional Contributors: (Firm)
Call Number: eResearch


From the critics

Community Activity


Add a Comment

There are no comments for this title yet.


Add Age Suitability

There are no ages for this title yet.


Add a Summary

There are no summaries for this title yet.


Add Notices

There are no notices for this title yet.


Add a Quote

There are no quotes for this title yet.

Explore Further


Subject Headings


Find it at DCL

To Top