Comebacks at Work
Using Conversation to Master ConfrontationeBook - 2010
"A thought-provoking and practical book that will allow readers to break free of predictable ways of acting and speaking, take control of how they are treated at work, and ensure that difficult, repetitive, and avoidable situations never occur again"-- Provided by publisher.
Publisher: New York, NY : HarperBusiness, c2010
Edition: 1st ed
Characteristics: 1 online resource (229 p.) : ill
Call Number: eBook