Comebacks at Work

Comebacks at Work

Using Conversation to Master Confrontation

eBook - 2010
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"A thought-provoking and practical book that will allow readers to break free of predictable ways of acting and speaking, take control of how they are treated at work, and ensure that difficult, repetitive, and avoidable situations never occur again"-- Provided by publisher.
Publisher: New York, NY : HarperBusiness, c2010
Edition: 1st ed
ISBN: 9780062083685
Characteristics: 1 online resource (229 p.) : ill
Additional Contributors: Noblet, Christopher T.
Call Number: eBook


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cmlibrary_jhenry Jan 11, 2016

A practical book identifying conversational dynamics at work and suggesting verbal options when handling them. The authors challenge the reader to reflect on their theory that everyone is "75% responsible" for how they are treated.


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